Hilda Tucker Insurance School Policies

Following are the policies that govern the administration of any and all courses offered by the Hilda Tucker Insurance School. Any written or oral representation by a registrar or instructor shall not supersede the policies listed below.

Tuition- Tuition is due in full prior to the beginning of any class. Tuition includes fees for the course and included materials. Tuition is non-refundable. Tuition is subject to change without notification.

Discounts or coupons – Discounts must be arranged in advance of class registration. Coupons must be entered online during the check out process.

Cancellation – We do not accept cancellations but we do allow students or companies to replace one student with another student in the same scheduled class/classes as long as this has been pre-arranged a minimum of 72 hours (3 days) prior to the beginning of class and is requested in writing.

Refund Policy – Tuition is not refundable.

No Show - Students who do not show up for class or are late for Continuing Education classes will forfeit tuition.

NSF Returned Checks – There is a $30 fee charged for all returned checks. Students are the responsible party for all payments regardless of who has paid the tuition, such as friends, relatives, companies, etc.

Books and Materials – Books and materials for classes will be picked up in class on the first day.  Students are issued one set of books and related materials. Books are updated periodically and students are always given the latest version. Replacement of books or materials is the responsibility of the student.

Auditing or Reviewing class – Students who have taken class and want to return for a review (audit) are welcomed as long as there is space available and the reviews must be taken at the location of the original course and within six (6) months of their original course date. Students are asked to check with the office for availability and to register. We also ask that you defer to the current students and not monopolize the instructor’s time if you are there as an auditing student.

Failing a Licensing Course - Any student who fails the licensing class or does not meet the minimum required hours must retake the course.  The course retake fees are for the 40-hour Life, Health and Annuity – $150.00 and for the 200-hour Property-Casualty class – $500.00.  This retake must be within 6 months of the original class beginning date.

Hurricanes and tropical storms – The school makes every effort not to cancel classes but with hurricanes or tropical storms we sometimes have no choice. The school office monitors the weather during these situations and makes decisions based on the bulletins and warnings put out by each local government. In the event classes must be canceled we try to reschedule them as quickly as possible once we are certain the storm has passed.

Cell phones, pagers – Cell phones and pagers must be either turned off or put on silent when entering class. Students in violation of this rule will be asked to leave class and will not be permitted to return with the cell phone or pager. These are a disruption to class.

Recording devices – No type of recording device including voice, tape, cameras, video, camera phones, etc. are permitted in the classroom.

Computers – Laptop computers are permitted in licensing classes only, not continuing education, provided they are used solely for taking notes, are not distracting to other students and not used in an inappropriate manner. If any of these policies is violated the instructor will ask the student to remove the computer from the classroom.

Books, newspapers, magazines, paperwork – Books, newspapers, magazines, paperwork, etc. are not allowed in the continuing education classes per Florida Statutes. Students bringing any of these items to class will be asked to remove them.

Smoking – Smoking is not permitted inside any of our facilities. Smoking is permitted outside the building but we ask that you move away from the entrances as a courtesy to other students.

Weapons – Per state law weapons of any kind including guns and knives are not permitted in schools, even if you hold a concealed weapons permit. School policy also extends to off duty law enforcement officers.

Disruptive Students – Instructors have the right to dismiss students from class who are disruptive or acting in a way which might be harmful to another student and the student will forfeit tuition for the class and their right to attend future classes.

Class Questions – We encourage questions as long as they pertain to the material being discussed and are not situation “what if” type questions. As time is limited it is up to each instructor to determine how many questions can be entertained during class. Auditing students are to defer to the current students in class and limit their questions.

Tests and Examinations – Tests and examinations are administered during all licensing classes and anyone found cheating will be dismissed from class and receive no credit and no refund on tuition.

Absences/Late to class – Florida Statutes governed the hours of all insurance classes. For continuing education students must be on time per Florida Statutes or they will not be admitted to class and will forfeit tuition. For licensing classes the law requires you complete at least 75% of the hours.

Dress – Students are asked to come dressed in the appropriate attire for class. The rooms are usually kept cool so consider bringing a jacket or sweater.

Classrooms – All students are asked to straighten up their chairs and tables before leaving. Pick up any trash and throw it in the trash can outside. Please do not put chewing gum under the chairs or tables.

Vandalism – Any student found vandalizing the school in any way will be dismissed from the class and will forfeit their tuition.

Parking – Students are asked not to park in front of any business during the hours of 8 AM to 5 PM.  Please use the parking lots. After 5 PM parking is not restricted. When walking to your cars use the “buddy” system for added safety. The school is not responsible for any items left in cars so make sure valuables are kept in a secure place.

Items left in classroom or office – The school is not responsible for items left in our facilities. Make sure to check that you have all of your valuables, books, etc. prior to leaving.

The above are current policies governing the operation of the Hilda Tucker Insurance School. From time to time circumstances will require that new policies be added. All students should read and become familiar with these.



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