Hilda Tucker Insurance School
School Policies and Privacy Statement

School Policies –

Following are the policies that govern the administration of any and all courses offered by the Hilda Tucker Insurance School. Any written or oral representation by a registrar or instructor shall not supersede the policies listed below.

Tuition- Tuition is due in full prior to the beginning of any class. Tuition includes fees for the course and included materials. Tuition is non-refundable. Tuition is subject to change without notification.

Discounts or coupons – Discounts must be arranged in advance of class registration. Coupons must be entered online during the check out process.

Cancellation – Students who must cancel or reschedule a class, prior to the start date of class, must give the office at least 48 business hours notice.  Tuition is not refundable but students can either transfer to another class date, receive a credit or replace themselves with another student.  Credits, however, are non-transferable and must be used, with the class completed, within six (6) months of the original registration and payment date.

Refund Policy – Tuition is not refundable.

No Show - Students who do not show up for class and have not made prior arrangements through the office will forfeit tuition.

Transfers - Students cannot switch back and forth between school locations and classes.  Students may transfer one time to another class at no charge if the transfer is made more than 48 business hours prior to the scheduled class beginning.  After the first transfer any subsequent transfers will incur a $30.00 charge per transfer. Any transfer made to another class date less than 48 business hours prior to the scheduled class beginning will incur a $30.00 administrative fee.  All transfers must be made through the Administrative Office.

Friends and Family - Any group of two (2) or more attending the same licensing course on the same dates can apply for a 10% discount.  All students in the group must be preregistered and tuition paid prior to the beginning of class.  Any transfers from the group to another class date will lose the discount.  No retroactive discounts given.

NSF Returned Checks – There is a $35 fee charged for all returned checks. Students are the responsible party for all payments regardless of who has paid the tuition, such as friends, relatives, companies, etc.

Books and Materials – Books and materials for classes will be picked up in class on the first day.  Students are issued one set of books and related materials. Books are updated periodically and students are always given the latest version. Replacement of books or materials is the responsibility of the student.  If a student would like books in advance of class please contact the business office.  Books will be shipped directly to the student, with the shipping and handling costs charged to that student.

Auditing or Reviewing class – Students who have taken class and want to return for a review (audit) are welcomed as long as there is space available and the reviews must be taken at the location of the original course and within one year of their original course date. Students are asked to check with the office for availability and to register. We also ask that you defer to the current students and not monopolize the instructor’s time if you are there as an auditing student.

Not meeting the required minimum hours or failing a Licensing Course - Any student who does not meet the minimum required hours must finish the hours in the next available class.  This retake must be within 6 months of the original class beginning date.  There will be an administrative fee of $30.00 for the transfer of paperwork to the new class.

Hurricanes and tropical storms – The school makes every effort not to cancel classes but with hurricanes or tropical storms we sometimes have no choice. The school office monitors the weather during these situations and makes decisions based on the bulletins and warnings put out by each local government. In the event classes must be canceled we try to reschedule them as quickly as possible once we are certain the storm has passed.

Cell phones, pagers – Cell phones and pagers must be either turned off or put on silent when entering class. Students in violation of this rule will be asked to leave class and will not be permitted to return with the cell phone or pager. These are a disruption to class.

Recording devices – No type of recording device including voice, tape, cameras, video, camera phones, etc. are permitted in the classroom.

Computers – Laptop computers are permitted in licensing classes only, not continuing education, provided they are used solely for taking notes, are not distracting to other students and not used in an inappropriate manner. If any of these policies is violated the instructor will ask the student to remove the computer from the classroom.

Books, newspapers, magazines, paperwork – Books, newspapers, magazines, paperwork, etc. are not allowed in the continuing education classes per Florida Statutes. Students bringing any of these items to class will be asked to remove them.

Food and Drinks - No food or drinks are allowed in class.  Instructors give regular breaks and an hour for lunch for classes that go through the lunch period.  There are plenty of places to purchase snacks at break times.

Smoking – Smoking is not permitted inside any of our facilities. Smoking is permitted outside the building but we ask that you move away from the entrances as a courtesy to other students.

Weapons – Per state law weapons of any kind including guns and knives are not permitted in schools, even if you hold a concealed weapons permit. School policy also extends to off duty law enforcement officers.

Disruptive Students – Instructors have the right to dismiss students from class who are disruptive or acting in a way which might be harmful to another student and the student will forfeit tuition for the class and their right to attend future classes.

Class Questions – We encourage questions as long as they pertain to the material being discussed and are not situation “what if” type questions. As time is limited it is up to each instructor to determine how many questions can be entertained during class. Auditing students are to defer to the current students in class and limit their questions.

Tests and Examinations – Tests and examinations are administered during all licensing classes and anyone found cheating will be dismissed from class and receive no credit and no refund on tuition.  A final grade of 70 or above must be achieved in order to receive certification for any licensing course.

Absences/Late to class – Florida Statutes governed the hours of all insurance classes. For continuing education students must be on time per Florida Statutes or they will not be admitted to class and will forfeit tuition. For licensing classes Florida Statutes require completion of at least 75% of the course hours for certification.

Dress – Students are asked to come dressed in the appropriate attire for class. The rooms are usually kept cool so consider bringing a jacket or sweater.

Classrooms – All students are asked to straighten up their chairs and tables before leaving. Pick up any trash and throw it in the trash can outside. Please do not put chewing gum under the chairs or tables.  Students are asked not to eat during class time.  It is disruptive and disrespectful to instructors and other students.  Breaks are given in every class for students to have snacks or drinks.

Vandalism – Any student found vandalizing the school in any way will be dismissed from the class and will forfeit their tuition.

Parking – When walking to your cars at night use the “buddy” system for added safety. The school is not responsible for any items left in cars so make sure valuables are kept in a secure place.

Items left in classroom or office – The school is not responsible for items left in our facilities. Make sure to check that you have all of your valuables, books, etc. prior to leaving.

The above are current policies governing the operation of the Hilda Tucker Insurance School. From time to time circumstances will require that new policies be added or current policies revised. All students should read and become familiar with these.

Privacy Policy-

At Hilda Tucker Insurance School, we value you as a customer, and we know how important it is to keep your information private. This privacy statement provides information about the personal information the Hilda Tucker Insurance School collects, and the ways in which the Hilda Tucker Insurance School uses that personal information.

Personal information collection – Hilda Tucker Insurance School may collect and use the following information:

  • Name
  • Address – Residence and Mailing
  • Social Security Number
  • Date of Birth
  • Insurance License Number
  • Telephone Number
  • Fax Number
  • E-mail address

Using personal information – Hilda Tucker Insurance School may use your personal information to:

  • Personalize access to our website
  • Respond to your requests
  • Provide you with training courses
  • To develop records necessary for reporting course completions to Florida Department of Financial Services

Where Hilda Tucker Insurance School discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

Hilda Tucker Insurance School will not sell any of the personal information collected including e-mail addresses.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Hilda Tucker Insurance School may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data – Hilda Tucker Insurance School will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.  School data is stored on secure servers.  Information relating to electronic transactions entered into via this website will be protected by encryption technology.Hilda Tucker Insurance School may update this privacy policy by posting a new version on its website.You should check this page occasionally to ensure you are familiar with any changes.

Other websites – This website contains links to other websites.
Hilda Tucker Insurance School is not responsible for the privacy policies or practices of any third party.

Contact Hilda Tucker Insurance School – If you have any questions about this privacy policy or Hilda Tucker Insurance School’s treatment of your personal information, please write to:

  • By e-mail to info@hildatucker.com
  • By US mail to Hilda Tucker Insurance School, 3324 W. University Avenue, #250, Gainesville, FL 32607



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